Service Request
A native Android app for SECA clients to submit and track compliance requests from their phone.
The brief
SECA was taking requests over phone, email, and WhatsApp. Work got lost in threads, clients kept asking for status, and there was no single place for open and past requests.
I built a Kotlin and Jetpack Compose app with Material 3. Clients submit structured requests, watch status update, and get notified as work moves. It is on Google Play under Coding with CS.
What shipped
- Structured requests The right details up front, without a long back-and-forth.
- Live progress Status updates as work moves, without a follow-up call.
- Service directory CIPC, SARS, CSD, Department of Labour, and SECA tools.
- App lock Biometric and PIN lock, plus privacy controls.
A self-service Android app that keeps clients informed from request to resolution.
Kotlin
Jetpack Compose
Material 3
Firebase
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